Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

That depends on a couple of factors.

First:  What delivery service are you using?

Second:  What delivery option did you select?

Most Standard UPS charges start about $15+

USPS can be cheaper, but will take longer to deliver.

 

Which payment methods are accepted?

Paypal is the primary payment method for JWalker Crafter Supply

However, through the Paypal service, most anyone with a credit or debit card can pay for their order.

These cards include: Visa, Mastercard, Discover, and American Express.

How long will delivery take?

Most orders are delivered within a week.

However, you can specify one or two day delivery.

How secure is shopping in the online shop? Is my data protected?

Paypal handles all payments.

PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, we don't receive sensitive financial information like your credit card or bank account number. This protects your bank account and credit cards.

What exactly happens after ordering?

Your order information is delivered to our warehouse.

The items in your order are collected, double-checked, and shipped out as soon as possible.

Do I receive an invoice for my order?

Yes. You get an invoice emailed to you.

Also, your invoices are kept online as part of your account to access whenever you want.